Organisational change is arguably the only constant in modern organisations, driven by a range of forces including customers, markets and new technology. A failure to meet the challenges presented by rapid organisational change can have devastating long-term effects, so it’s important that major organisations choose business partners that can offer the right level of advice and support. BLS assists organisations to address the people development and competency assurance dimensions of the most common forms of organisational change including strategic change, structural change and process change.
Whenever human performance problems emerge the possibility of offering enhanced performance support should always be explored before resorting to more complex and expensive traditional training interventions. BLS generally prefers to embed support tools in the work process where learning is accessed in the context of the work flow. Informal performance support tools are often adopted by employees who post reminders or notices around their monitor. However, we design and produce far more sophisticated solutions ranging from keyboard overlays to quick reference cards, mouse mats, posters, electronic wall displays and electronic performance support systems.
We understand that robust learning and assessment solutions backed by a rock-solid audit trail form the bedrock of our customers due diligence. Our clients choose BLS because they face the constant challenge of assuring they maintain a suitably qualified workforce today and in the future. We help them ensure learning is relevant, consistent and fit for purpose and that all activity complies with corporate governance relevant industry regulations and statutory obligations. Our services range from providing advice on governance arrangements for learning and development processes to needs analysis, design, development, implementation and evaluation of competence assurance measures and processes.
Human factors and ergonomics is concerned with the “fit” between the individual, equipment and their environments. We take account of the user’s capabilities and limitations in seeking to ensure that tasks, functions, information and the environment suit each user.
We apply our human factors expertise to our client’s complex and critical systems, empowering them to identify risk, improve safety, increase efficiency and their effectiveness.
Our Human Factors approach enables you to identify and mitigate a range of human related issues and risks – helping you to avoid costly rework or redesign, supporting behavioural change, and improving human-system interactions.
BLS has demonstrable expertise and access to the finance and scalable capability to specify design, build, fit-out and operate critical state-of-the-art learning and assessment resources and facilities that:
- Integrate complex Learning and Workforce Planning systems
- Optimise utilisation and reduce the need for supporting assets
- Deploy advanced learning technology, including synthetic learning devices, Virtual Reality, Augmented Reality and fully featured simulators
- Are driven by advanced scheduling tools and Learning Management Systems.